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Frequently Asked Questions

General History and Background Payment Options
Contact Information Shipping Options
Store Locations Gift Certificates and Gifts
Guarantee and Return Policy  
  • General History and Background
    We are inspired to bring you a new generation of beach bags that are super sturdy, sand free and mildew, fade and stain proof as well as beautiful, fun and stylish. These functional tote bags and accessories are designed for carrying everything you need for your summer lifestyle and make you smile when you use them.

    Like us, many of you have a special summer place you return to year after year. And like us, there’s that set of essentials you need for a day at the beach or stroll through town: towel, book, sunscreen, sweater, waterbottle, etc. Originally introduced as a huge improvement on the ubiquitous canvas boat bag, our beach bag was an instant sensation at the local Chilmark Flea Market.

    We realized that our totes were something special, so we decided to focus on the totes and are starting a new company, MV Totes, dedicated to designing totes that help make life more fun. We have created a smaller version of our original beach bag, introduced the Koana Coast and tote bags: with strong and water proof bottoms for use as shopping bags, everyday totes or to use on the ferry ride to and from Martha’s Vineyard. Inspired by our winter home in Santa Fe, New Mexico and our love of southwestern colors which echo the cliffs of Aquinnah we are also introducing the Santa Fe bags-strong and water proof with silver and turquoise accents. We continue to be inspired to bring you new functional accessories with style. Our latest designs include a farmer’s market tote which won’t crush your vegetables and still has room for a bunch of flowers or a bottle of wine or a loaf of bread. I am busy designing more.


  • Year Started
    1998

  • Headquarters
    466 Camino Don Miguel, Santa Fe, NM 87505
  • Mission
    Serena and Claire are dedicated to bringing you a new generation of totes, beach bags, accessories and clothing that comfortable, easy to care for and a lot of fun. Our totes are a huge improvement on the ubiquitous canvas boat bag.

  • Product line
    Clothing, tote bags and accessories that are made from materials that are easy to care for and a lot of fun.

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  • Address
    MV Totes
    466 Camino Don Miguel
    Santa Fe, NM 87505

  • Hours
    Studio Open Hours Thursdays 1-5pm and by appointment

  • Customer Service

  • Websites
    www.marthasvineyardtotes.com and www.mvtotes.com


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  • Store Locations
    Please view our store locator page.

  • Guarantee Policy
    Our guarantee: Return anything purchased from us within 30 days and we’ll replace it, refund your purchase price or credit your credit card.

  • Return Policy
    Returns should be sent to my studio:
    Claire Ganz
    466 Camino Don Miguel, Santa Fe, NM 87505
    Please be sure to include your name, address, phone number and reason for returning the tote.


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  • Payment options
    Paypal, personal check or money order


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  • Shipping options
    US Postal Service

  • Shipping rates
    a. National

    Regular shipping in the US is sent via USPS Priority Mail to arrive within 1 week.

    Express shipping in the US is sent via FedEx standard overnight to arrive the next business afternoon. Except to AK, HI, US VI, PO Box or Military address which we mail via USPS Express Mail.

    Regular shipping in the US is sent via FedEx saver to arrive within 1 week. Except to AK, HI, US VI, PO Box or Military address which we mail via USPS Priority Mail.

    Regular shipping costs:

    Order Total Shipping Charges
    Up to $108 $15.00
    Over $108 FREE

    Express shipping in the US is sent via FedEx standard overnight to arrive the next business afternoon. Except to AK, HI, US VI, PO Box or Military address which we mail via USPS Express Mail.

    Order Total Shipping Charges
    Up to $88.00 $25.00
    $89.00-$198 $35.00
    Over $199.00 $55.00

    Shipping rates
    b. Foreign

    Regular international shipping is sent via USPS Global Priority Mail to arrive within two weeks. We insure everything we ship. Please be aware that additional customs duties may be charged by your country. Be certain to note on your order if this is a gift.

    Order Total Shipping Charges
    Up to $25.00 $15.00
    $26.00-$75.00 $25.00
    $76.00-$125.00 $35.00
    $126.00-$200.00 $40.00
    Over $200.00 $50.00


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  • Gift Certificates
    Gift certificates are available for any amount (in US dollars) at no charge. Gift certificates will be sent in a separate envelope with a current brochure and greeting card with your message..

  • Gift Orders
    For an additional charge of $7.00, gift orders will be sent in a gift box. You can also include a message we will print on a card. A blind packing slip with our guarantee and exchange information will be enclosed.



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P.O. Box 4722 Vineyard Haven, MA 02568
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